1. Connect to any available Wi-Fi.
2. Go to Settings > Cellular (or Mobile Data) > Add eSIM.
3. Select Use QR Code and scan the QR code received in your email or account.
4. Label the plan as "Travel" or "TravelTrip".
5. Set your default line for Data to TravelTrip and ensure Data Roaming is turned ON.

How do I install the eSIM on Samsung Galaxy / Android? ▼

1. Connect to Wi-Fi.
2. Go to Settings > Connections > SIM Manager > Add eSIM.
3. Tap Scan QR code from service provider and scan your activation code.
4. Enable the eSIM and turn ON Data Roaming in Mobile Networks.

When will my validity period start? ▼

Your validity period (e.g., 7 days, 15 days, or 30 days) begins automatically only when your eSIM connects to a supported cellular carrier in your destination country. You can install the QR code prior to departing without consuming your validity.

Can I share internet via Personal Hotspot / Tethering? ▼

Most plans allow personal hotspot, but it depends on the local network, so it isn't guaranteed on every plan. If hotspot matters to you, email support@traveltrip.world before you buy.

What is your refund policy? ▼

Full refund if your eSIM does not work (it cannot be installed or never connects) and you report it to support@traveltrip.world and help us troubleshoot. No refund once data has been used or the plan was activated and worked. See the refund policy.

Still need human help? How can I contact support? ▼